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Author Topic: Voices cutting out in voicemail  (Read 967 times)
htkatch
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« on: September 27, 2010, 06:05:31 PM »

When a caller reaches the voice mail system the voice skips and cuts out. I have a greeting recorded by myself and have already eliminated it being an sd card problem (I used 2 separate class 10 cards) What would be the other items that it cold be as incoming and outgoing calls work perfectly?
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PlugPBX Admin
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« Reply #1 on: September 27, 2010, 06:46:28 PM »

Run TOP during voicemail recording, see what happens.

Works fine for me class 4 media (mind you latest internal test version records to RAM disk now via in my case after initial release)

*shrug*

You are the first to report this issue, so as always, I have to wonder - whats different compared to everyone else? I assume you flashed the same image.... so is it something about your VOIP provider? Or your media used or a configuration difference?
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-Greg
htkatch
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« Reply #2 on: September 28, 2010, 06:52:29 PM »

I am almost positive that it is a internal timing issue in asterisk. Is there a way to adjust this ?
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« Reply #3 on: September 29, 2010, 03:41:22 AM »

At this point I'd suggest perhaps taking this up within the Asterisk community itself.

With the system I built and issued to everyone, this issue does not occur. If you've made modifications or other changes / upgrades then it could perhaps cause this or other issues occuring.

Why this occurs in your particular case and has yet to be reported by anyone else is of considerable interest to me.

Perhaps hitup the Asterisk forums / mailing list and see what you find out, search google etc. Let me know what you find.

I haven't any additional suggestions for you in the meantime, except perhaps flashing the disk image I provide onto another new SD card. Don't make any changes to the image, minus setting up voicemail on a test extension and calling it. Don't configre any trunks, or providers or other phones, or change any settings - and again test for this.

If you have any other SheevaPlugs or friends, also swap the SD cards between them to see if the problem follows the SD card itself, or the hardware as well if you can.

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-Greg
htkatch
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« Reply #4 on: September 29, 2010, 04:26:10 AM »

There is a post by XDM in this same forum that describes the exact same issue that I am having
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PlugPBX Admin
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« Reply #5 on: September 30, 2010, 06:24:01 AM »

You two should compare notes then, see whats similar in your setups, and I'll compare my setup to yours once you find the similarities.
 
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-Greg
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« Reply #6 on: December 21, 2010, 08:48:57 PM »

I bet it has to do with DHADI being broken. I have this issue on my system (chopped audio, sounds like a robot farting in a can, but we can make out messages). In my case I upgraded the kernel and did NOT rebuild DHADI for the new version.

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-Greg
masta
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« Reply #7 on: August 25, 2011, 02:14:59 PM »

My friend and I just got our sheevaplugs, followed the setup instructions, and without making any modifications to the system, activated voicemail on a single extension.  Upon listening to the voicemail prompts, allison's voice is cutting out on both of our systems.  It is exactly as described above (as a 'robot farting in a can') and progessively gets worse as the prompt plays.  Did you discover a way of fixing this?

Much appreciated.
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PlugPBX Admin
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« Reply #8 on: August 27, 2011, 08:03:40 PM »

I've had this issue occur, then go away on its own. Not sure whats up  - and I don't have it occuring in house to study further.

I'd google around online, and if you find some good info, feel free to report - I'm sure its known and fixed and something silly...and/or based on some dahdi stuff
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-Greg
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