Multiple Inbound Routes not affecting

[snowtr]

Hello again,

I'm trying to setup my PlubPBX so that for the single trunk I do have setup, when a specific number calls in it routes to a specific extension(phone).

In order to achieve this I have setup a second inbound route and specified the exact CID which I want to route specially and just have the route point to the specific extension which I have setup.  However when I call in from that number it still rings my ring group as I setup in the main inbound route.

I was just wondering if I was missing anything specific as far as instructions for setting up this feature as the FreePBX site's doc on this section is extremely short and almost useless.

[BinaryTB]

SSH into PlugPBX and run "asterisk -vr" then call using your CID designations, see if CID even shows up correctly in asterisk.

[PlugPBX Admin]

Agreed, time to start watching the logs.

running

Code:

asterisk -rvvvvvv

etc gives you more and more debug details on a calls logic. The more 'v's the more verbose it is. Happy hunting.

It should work, i've used such call logic without issues in the past (routing certain DID's certain places as an example)

[BinaryTB]

Are you using Gizmo5 as an inbound trunk? I spent a lot (lot) of time Friday night getting inbound routes working correctly with them, they don't like to pass DID info in their packets, so routing them via asterisk was a pain (but doable, once I actually learned everything).

[snowtr]

Actually I'm with a company called Acanac.  Cheap VoIP in Canada.
So using the suggested tracking method of asterisk -rv I found that the phone was displaying 1NXXNXXXXXX but the 'realcallerid' was NXXNXXXXXX so because I had the 1 which the x-lite and ATA device both showed for the CID it wasn't catching it.

[PlugPBX Admin]

Cool. I use unlimitel, very happy with them, top quality (In ontario).