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Author Topic: Problems on DreamPlug - incoming calls rejected and emails not sent - help!  (Read 338 times)
JmsCrk
Newbie
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Posts: 4


« on: September 14, 2011, 06:09:18 AM »

I managed to get this working on a DreamPlug following the notes in http://forums.plugpbx.org/index.php/topic,270.0.html I'm loving the DreamlPug and while the whole thing works very well I have two problems.

I'm not sure if these are to do with PlugPBX or FreePBX so if I'm asking in the wrong place just let me know. I'm also very new at PBX / Asterisk and plug computers although I use a linux desktop.

I am running four extensions all linked to one VOIP provider account, the extensions are SPA504 VOIP phones.

Problems:

1. The  system does not always accept incoming calls. If I call our main number there will be periods of about 30 seconds every few minutes where the calls do not go through at all and instead are redirected to our main VOIP provider's voicemail service.

But then there are periods where it seems to work fine.

When I have the main FreePBX screen open and I dial in a call (from my mobile) that doesn't come through, I see the CPU spike to 100% before my mobile is redirected to the VOIP provider's voicemail. This makes me think FreePBX is seeing the call but rejecting it.

Is that possible? Or is it likely to be a keep-alive time or something? I can't find reference to this in the settings examples I've seen.

This is obviously an important issue as several calls per day are not coming through.

2. Emails for voicemail are not coming through. Should they be? I've ticked the email box to 'yes' and put in my address. Does plugPBX have this ability without further setup?
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JmsCrk
Newbie
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Posts: 4


« Reply #1 on: September 14, 2011, 04:38:20 PM »

Not meaning to double-post but I thought this might be more appropriate on the Free PBX forums so I've posted it there with some more details:

http://www.freepbx.org/forum/freepbx/general-help/random-incoming-calls-rejected-not-coming-through-help
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